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Answers to Your Top Questions: Our Product and Service FAQ's

How hygienic are your worktops ?

In addition to its durability and resilience, our 8mm quartz overlay is also highly hygienic. The non-porous surface of our product prevents bacteria and other harmful microbes from penetrating the surface, making it easy to clean and maintain. Unlike natural stone surfaces, quartz does not require sealing or special maintenance, making it a low-maintenance and hygienic option for your home or business.

How durable is this material?

Our kitchen worktops are engineered to be both visually appealing and incredibly durable. The diamond-polished finish not only provides a smooth and luxurious feel, but it also offers excellent resistance against everyday impacts from heavy cookware. Our surfaces are designed to be stain, scratch, and heat-resistant, ensuring long-lasting performance and an easy-to-maintain appearance in your kitchen.

Would your worktops be suitable for installation in newly built kitchens?

Absolutely! Our worktops are not just suitable for new kitchens, but also for bathroom projects. Their exceptional durability and resistance to stains, scratches, and heat make them an ideal choice for any high-traffic areas, including bathrooms. Our worktops are easy to clean and maintain, providing a hygienic and low-maintenance surface solution for your bathroom surfaces. With a range of colors and patterns available, you can find the perfect match for your design preferences in any room of your home or business.

What is the lead-time for placing an order?

Our surfaces can be installed in as little as one day for most jobs. Since there is no need to remove existing work surfaces and our fittings are pre-cut to size, the installation process is fast and efficient with minimal mess and household disruption. Our lead-time from order placement is typically 2 to 4 weeks.

Will the removal of existing worktops be required if I choose to install your worktops?

If you are replacing existing work surfaces that are made of wood and prone to movement, we strongly recommend replacing them with moisture-resistant MDF, which can serve as a stable and durable substrate for our engineered stone worktops. In this case, the existing work surfaces would need to be removed before the installation of the new MDF substrate and our worktops. Our team of experienced installers will take care of the removal process and ensure that the new substrate and worktops are seamlessly integrated into your space for a flawless finish.

If you are not replacing existing wood work surfaces, our engineered stone worktops can be installed directly over the existing surfaces. However, it is important to ensure that the existing surfaces are completely level and free from any bumps or ridges to ensure a smooth and even installation of the worktops. Our team of professional installers will work closely with you to ensure that the installation process is seamless and meets your expectations.

Regardless of the existing substrate, it is important to note that our worktops are moisture-resistant and suitable for use in both kitchen and bathroom projects.

What are the benefits of choosing your surfaces?

Our surfaces offer a variety of benefits that make them an excellent choice for your home or commercial space. Here are some reasons to choose our surfaces:

  1. Durability: Our surfaces are built to last and are resistant to scratches, stains, and heat damage. They are made with high-quality materials and advanced manufacturing techniques that ensure long-lasting performance.

  2. Hygiene: Our surfaces are nonporous and easy to clean, making them highly resistant to bacteria and other microbes.

  3. Versatility: Our surfaces come in a wide range of colors and styles to suit any design preference. They can be used in kitchens, bathrooms, and other areas of your home or business.

  4. Low maintenance: Our surfaces require minimal maintenance and are easy to clean, making them a convenient and hassle-free choice.

  5. Professional installation: Our team of experienced installers ensures a seamless installation process, providing you with a beautiful and functional finished product.

What is the lead-time for placing an order?

Our surfaces can be installed in as little as one day for most jobs. Since there is no need to remove existing work surfaces and our fittings are pre-cut to size, the installation process is fast and efficient with minimal mess and household disruption. Our lead-time from order placement is typically 2 to 4 weeks.

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